Taking a robust approach to a short deadline
With the tender completed, and the contract signed in September 2020, AGFA HealthCare had only three months to implement the system and go live by mid-December – all while respecting the COVID-19 hygiene requirements.
Working groups with all stakeholders were set up, comprised of the AGFA HealthCare representatives, Dr. Carlo Poti, Giuseppe Giglio, the integration manager, the technician manager, and the administration manager. All activities for the project were assigned an ‘owner’, and the group met, either virtually or in person, once a week. This robust project management approach created a close relationship between AGFA HealthCare and Azienda USL della Valle d’Aosta and ensured the engagement of the hospital staff in the project.
Despite the tight timeframe, the go-live went very smoothly, thanks in large part to the careful preparation work, explains Giuseppe Giglio.
“During the pre-go-live phase, the teams analyzed and discussed in depth the specific workflows for radiology and nuclear medicine, in order to match the configuration to the hospital’s real way of working.”
“We also had a demo of the Elefante RIS, in order to understand all the features, and to determine which functionalities fit in which departments.
The Elefante RIS was very flexible to our needs: it adapted to our routine, rather than requiring us to adapt our way of working,” comments Dr. Poti.
The integration of Enterprise Imaging with the hospital information system (HIS) and electronic medical record (EMR) was straightforward, because the teams worked closely together and followed a precise plan. AGFA HealthCare also communicated directly with the third-party vendors. “For example, when it was time for the integration with our radiopharmacy software, we arranged to have the vendor there, and everything was carefully monitored by all parties,” Dr. Poti describes.